Your 'One Stop' cleaning centre for your full wardrobe and household needs. Specialty services include wedding gowns, leathers, suedes, coveralls, uniforms, drapes, area rugs and carpets. Professional tailoring services available, too. Celebrating 46 years serving Mid-Vancouver Island.
Terrible customer service. Defensive, argumentative and uncaring. If I could post zero stars I would.
Picked up my coat and an area I requested a small yellow coffee mark removal now had a noticeable white spot. When I pointed it out & my dissatisfaction, the rep became increasingly agitated with my complaint, finally offering a solution of putting a yellow blemish back??
No apology, no care of permanent damage done to my coat, and zero effort made to salvage an existing customer relationship.
