By chri2406
October 2, 2024
The doctor and the environment is good. The Support staff need to be more proactive and vigilant. The front desk person didn't mention that I had an outstanding balance accrued over past 2 years! That cost me around 1000 $ which I could have paid via HCSA. This was a major dent to my finances just because the staff made a MAJOR MISTAKE. All I got was an apology but nothing was done to rectify the issue. Advice: Don't assume that the staff are on top of things. Ask if you have any pending amt
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