Since 1999 GlobalNet Direct has provided clients with professional services in the build, testing and support of Contact Center Solutions for customers worldwide. GlobalNet’s Contact Center Testing services (powered by Cyara Automated Customer Experience Testing & Monitoring); helps its customers achieve success by enabling them to rapidly innovate in the customer experience lifecycle so that they achieve better outcomes while minimizing the risk of change, dramatically reducing the cost of testing, and reliably delivering precisely the experience they’ve designed. Most organizations strive for success with customer experience, and GlobalNet is committed to helping every single organization that believes the experience it provides to its customers and prospective customers can separate them from the competition. more... See more text