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They don’t know anything about the subject at hand. They are aggressive and rude. Although we checked ahead of time and knew they were necessary they said no. Kept saying no although we insisted wasp nest could kill me. Hung up on us mild sentence claiming we were the ones saying no. Got an email from the property manager claiming we refused to spray for wasps and told them no. We recorded the call. Do not use. Corrupt and rude.
Business Reply April 19, 2022
I am so sorry to hear of your experience, this is definitely not the impression we want our staff to make and truly goes against the values of Cal-Rid. If you are willing to send the recording or provide more information such as your name and the property manager to brie@cal-rid.com so I can look into further on our end, it would be appreciated.
Staff is very unprofessional.
This was our first time using Cal-Rid after being disappointed by other pest control companies. We were impressed by the level of knowledge of the technicians, the thorough interior and exterior inspection (even crawling under our deck to fill a hole), and the solid guarantee period. The mice were coming in the house right where he predicted! I will be recommending Cal-Rid to whomever is in need of friendly and intelligent exterminators.
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