I had a wonderful experience with Dave at Oak Bay Cobbler (and I'm sorry it has taken me so long to leave this review). I was turned away by another cobbler who told me my Doc Martens that I had stupidly put through the washer and dryer in an attempt to shrink the leather (Reddit told me to!) which left them deformed (obviously), were a lost cause. Dave, however, said if I wanted to come back and use his tools I could work on the shoes myself. I fixed them. He didn't charge me. Go to Dave :)