Rockabetty understands that not all purchases work out. We will do our utmost best to ensure you are satisfied with your purchase and in the event that an item must be returned, we ask that you follow the refund/exchange policies outlined below. Our goal is to ensure that you receive items in a timely manner, in excellent, new condition; therefore we must insist that all returns be made in a timely manner, in excellent, new condition, so we can provide the same level of service to our next customer. more... See more text