AutoValue Hyundai

I recommend Auto Value Hyundai to all my family and friends. Excellent service with very friendly staff, Thanks

The worst experience I ever had in Canada. We went to ask for a specific used car, the salesperson told us, that the car was already sold. We browse the car and still on their web page, the salesperson told us that the web page was not updated, that the best thing is to do was to choose a new car, during all this time the only thing we wanted was to find out if we had a pre-approval so then we could make a decision. (No one told us inside the agency ) that in Canada you can not have a pre-appr

Highly recommend Yuri for your next car purchase!

Worst customer service I have ever experienced. I had to wait an hour to sign my paperwork and get my car because 1 person went home sick. I had an appointment I was there on time but they wanted to take in a customer that was just starting a deal. They already made a deal with me so I wait. Then when I filed a complaint with Hyundai Canada the dealership lied and said I was being difficult about giving my daughters ownership so they could get money back from Hyundai Canada. Disgusting ?

BROUGHT MY 2013 ELANTRA IN WITH ENGINE NOISE.THEY SAID THEY COULD NOT HERE IT. BROUGHT IT BACK AGAIN FOR COLD START..THEY STILL SAID THEY COULD NOT HERE IT.1 WEEK LEFT ON WARRANTY.CALLED HYUNDAI CANADA.THEY SAID TO TAKE IT TO A DIFFERENT DEALER.TOOK IT TO PERFORMANCE HYUNDAI ONTARIO STREET.MECHANIC HEARD THE NOISE RIGHT AWAY.DID A CYLINDER BORE SCOPE.CYLINDER WALLS WERE SCORED. NEW SHORT BLOCK INSTALLED WITHIN 1 MONTH.DISGUSTED THAT AUTO VALUE HYUNDAI WOULD LIE ABOUT ENGINE NOISE

Tina K in service did a fabulous job with booking my car in, keeping me updated, and finishing the transaction. She embodies all that is great customer service and is a fantastic ambassador to this great dealership!

The detailer was rude and charged more than what I was told. She didnt do a good job, my car was still dirty

We are always made to feel comfortable when we bring our car in. The service advisor Tina Kennedy is very personable and knowledgeable. We give high marks for our experience at Hyundai on Montrose in Niagara Falls.

I had a really gr...

I had a really great experience here. I had to get some repair work on my car done and when I drove home, I noticed how much smoother my car felt. I was pleasantly surprised. The consultant in the parts department (Darryl) was professional and courteous. There was another consultant, I think his name is Joe, who I also interacted with and he was the same and the mechanic too -- they were all helpful and easy to talk to. I really appreciate their honesty and their service. Highly Recommended!