Our Philosophy And Mission At Bella Nails & Spa Is To Insure That Customers Are Happy When They Come And Satisfied When They Leave. Our Goal Is To Provide You With Excellent Quality Services, And Sanitation. Achievement Of This Vision Requires Our Commitm
They try to upsell. Every time I go in say manicure try to sell me shellac or get pedicure. It’s very annoying if I wanted to would ask for it. Leave people alone come in tell you want STOP UPSELLING
Been going to Tracy nails for about two years, recently went for a Brazilian wax which is my normal routine once a month, but this time I notice that she does NOT use a new waxing stick when she is dipping into the HOT wax?? this is so uncleanlly as you know a new wax stick must be used each time you dip into the wax, NEVER going back again. Unprofessional and not clean
one of my nails touched the fan, and created a small but noticeable dent in the paint, like a crater. I asked her to put polish over it to smooth it out, and she tried to do so, but she was lazy about it. I had to ask her a second time to put more polish because over it, because she didn't fix it the first time. At this point, I already paid and included tip, so of course I wanted to be happy with my nails. They were getting ready to close, so she was making excuses, saying it wasn't noticeable.
Worst customer service. Not kid friendly at all. I had a 3 month old baby, they didn't want my stroller inside. One lady started screaming at me coz my stroller was taking the space. I held my baby by my hand, and yet she continued to scream and started pointing her finger at me. Will definitely not go back there.
