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bad busines! I bought from Groupon. I booked an appointment 1 week ago, the scheduleed for the service at 6pm yesterday, April 25th. the staff name: asheley. yesterday I cleaned all the stuff and waited until 7pm, nobody showed up. I just today called the business. Asheley again said not April 25 6pm, actually it's May 2nd 3pm. very arrogant and rude! Actually, she could do very easy that she could just appolagize for maybe misunderstanding and then go over. why she so rude to say something bad
I just moved to Edmonton and needed to get my carpet cleaned at the house I moved into. Both my real estate agent and home inspector recommended Steamxpress, so I opted to try them. I was very impressed with their service. Not only did they respond quickly to my website inquiry, but they called to confirm in advance of my appointment. After the cleaning was done, I received a call from the office to confirm everything went well and was asked a few survey questions. I liked that they took the time to make sure I was satisfied and asked my opinion about their service. All in all, great company and great service! I would highly recommend
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