As Canada’s leading integrated freight, parcel and logistics solutions provider, we have built one of Canada’s most extensive transportation and logistics networks and supporting infrastructure. The advantages of this size and scale benefit our customers, with more facilities in more regional centres than any other freight and parcel solutions provider in Canada. Nationally, provincially and regionally, our customers can count on best-in-class service and support from Purolator, wherever they are. We deliver services and solutions critical to Canada’s busiest urban centres. We deliver promises. The promises our customers make to their customers. From timely, dependable package delivery to integrated distribution solutions, we are well-equipped with the size, experience and expertise to meet the sophisticated, high-volume demands of our customers and deliver their promises.
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They don't knock and just leave a slip on your door, and the depo has the worst hours if you have a job at all it's impossible to pick up, way out of my way, often packages are lost and sent back and I'm not even contacted, no idea how they are open other than this is a massive chain
Sometimes they just don't even try to deliver my packages... not even a call to let me know it's available. I've had 3 packages sent back now. If I have the option I'll choose another carrier 100% of the time.
I just spoke with the lady customer service of Purolator Fort McMurray... their driver had left a package at my door entrance but the package says another house number.... she can not send the driver back to pick up and deliver to the right address.... so, I said the only thing could be me delivering the package (I was sarcastic)
But right away she said thank you to me ?
I confirm now they had delivered my packages I wait patiently to the wrong address.
Welcome to Fort McMurray they say
Half of my orders are always sent back. They don't even let me know a package is available for pick up. No slip is left letting me know, worse service I've ever had. I can't even shop online because half of my purchases are being sent back!!
