Albert Shoe Re-Nu

I have been very happy with the service I have received at St Albert Shoe Re-nu. Great customer service and staff are very meticulous in ensuring that you are 100% satisfied with their work. I brought in a few belts and after the first sizing I decided I wanted them to be smaller than I initially thought. Even though it was the same amount of work, I was not charged the second time. I plan to bring boots in now for repair. I would recommend St Albert Shoe Re-Nu for guaranteed service.

We took a couple pairs of cowboy boots to get the soles fixed. The man we dealt with was polite and knowledgeable. He provided us with a couple options, with different prices. We had an excellent experience here.

I have a pair of custom hunting mukluks and they needed new rubber souls I was concerned about trusting anybody with these boots!! Turned out great! Very happy

I had my purse strap repaired a few days ago. I purchased the wrong clasp but didn’t realize it until the next day. The fellow did a good job installing this clasp, so it wasn’t his fault I wasn’t happy. I returned today (Sunday) and a different fellow added a stud so as to keep the strap in place. He did it for nothing. They obviously wish to keep their clients happy. I was most pleased.

Told I was out of luck on fixing their horrible repair.

I took a pair of cowboy boots into this store over a month ago. The worse customer service I've ever received and I paid $150 to have them ruin a $300 pair of boots. I'll never take my business there again and advise against anyone else doing so.