We are located at 8 Gilbert St., Fredericton, NB E3A 4B2 (Formerly the Marysville Bowling Lanes)
We service all makes and models of Heat Pumps, Central Air Conditioning, Ductless Split Systems, Heat Recovery Ventilators, Air Exchangers and HRAI Certified.
We provide preventative maintenance programs to keep your equipment working effectively and efficiently.
We provide ductwork and all of the necessary equipment to provide your new or existing home with improved heating, ventilation and air conditioning quality.
Give us a call or email and we would be happy to provide you with information and pricing on your new construction, retrofit and/or commercial needs.more...See more text
They have excellent prices and quick install. Have had my mini split for 3 years and it still works perfectly. Good heat down into the -27 range and good ac all summer long.
I cannot say one good thing about Air Care. They are the worse company I ever dealt with. They kept telling me they were going to repair my system but never showed up. I wasted over three months waiting for this company. On at least ten occasions they said they were coming and didn't show up. I wasted so much time waiting for them. I honestly don't know why they treated me so unfairly.
I had Air Care install a new Air Exchanger about a year ago I called them a couple of weeks before Xmas 2012 to do a maintenance check. They told me they would come within the week and would call before. Well I called them back AFTER Xmas asking when they would do the inspection got voice mail left a message which was never returned. Because I'm sometimes a little slow I called them again on Jan 10,2013 and was told they would be there either before lunch or early in the that same afternoon and would call before advising. Well its Jan 11,2013 and once again they never showed up they never called so I'm finally convinced this firm is in the hands of serious incompetents or worse so I guess i will look elsewhere for service and hope they don't find I received a substandard job when the system was installed by Air Care.
Hi there - We had the exact same issue with this company! They were here ASAP to install our $7000 unit three years ago. Once that was done and the guys left, our dealings with them changed. We didnt seem to have a manual for our unit, we called them and called them. Left message after message - no return phone call. Our unit was not working properly.... call after call to them with no response and/or broken promises on their part to follow up. Kenvin would tell us that Pat would get back to us in 10 minutes... then weeks would go by with no contact from them. This has gone on for years now with dozens of examples like this - over and over. We'll call you back. No such luck.
Recently, we decided to add on to our house but the outside unit hoses were in the way. We called them to ask them to come and move them. Of course, they booked an apt to come right away. My husband took the day off work to be with them so they would know where to move it to.... but they, as always, were a no show. And no phone call to us to even let us know that they weren't coming. Nor did they call the next day or the next. Finally, after daily calls to Kevin they tell us that this product has a 4 degree variance. So, if you set it for 20 degrees, expect the room temperature to range between 16 and 24 degrees! Does this sound right to you?
Bottom line? From house owner to house owner.... DO NOT USE THIS COMPANY!
Had a mini split ductless system (GREE) installed by them in the summer of 2010. They were great initially... but once they were paid and the system wasn't performing, had to call them about 50 times before someone finally came out. Tech that showed up definitely made me feel like I was bothering them. Would not deal with again.
