V N Nails & Spa
3.5/5
Opening soon 10:00 am
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  • Nails,
Location
2377 Highway 2, Bowmanville, ON L1C 5A3
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Ratings & Reviews - V N Nails & Spa

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3.5/5
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    SpaLady007
    By

    In all my 15 + ye...

    In all my 15 + years of having pedicures in Canada and worldwide, this is the worst place if you want to feel pampered and relaxed.It was a 15 minute pedicure, no foot soaking, just washing, very rushed and place was not busy.When I complained after I paid full price for it, the lady at the cash turned her back and walked away, First time I have never left a tip. Ruined my day as I was expecting a nice relaxing pedicure, they clearly do not want new business..

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    sarahsyellow
    By

    Had been going to th

    Had been going to this place for a while. Each time, they would do a rushed job, leaving paint on my fingers, smudges, missing spots. I would comment on it, and often was met with rudeness, the store owner often telling me that's how it was supposed to look and they couldn't do anything about it. I would insist that they fix it there and then. The store owner would get upset and speak in his language to the other employees. The last time I went, I chose a white shellac, and the girl applying it put it under the heat lamps and it ruined the polish. It was smudged everywhere, she attempted to fix it by putting another coat on top of the severely damaged mail polish. It made it worse. I told her I was in a rush and if she could just take it off. She said white shellac always smudged like this. The owner came Over and said I would have to pay for a nail polish change. I told him I should get a discount for wasting my time as she should have told me white shellac always smudged, he got mad at me and started yelling at me as she applied a different colour. When I went to pay, he charged me full price and said I was lucky he wasn't charging me twice. I told him that's not how you treat your loyal clientele when your staff is the one that made the mistake, and instead of being out in 35 minutes, I had been in there for an hour and 15 minutes. He yelled and said he doesn't have to do anything for the customer, he has tons of customers! Safe to say I will never go back to that salon ever again! Be warned of the owner. He does not know a thing about customer service and the paying customer is always wrong! I give this place zero stars!

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