My boyfriend and I came in for dinner one night...
My boyfriend and I came in for dinner one night when the restaurant was about half full. He ordered the sushi and I ordered teriyaki. The sushi came out, and he was finished eating before I received a thing.
Worst yet, the tables beside us (who sat after us) were served their teriyaki, sushi, etc and were finished before I even started!
When I asked about my dinner after waiting 45 MINUTES, they told me they forgot and were working on it right away. Having had enough, I took it to go. We weren't even offered anything to compensate the fact that they FORGOT about my entire order!
And to the person who said that people probably deserved to have poor service - how is that a constructive review?? If you're going to say something, back it up properly instead of making pointless statements.
Everything is perfect and everything is great! You can't get any better. The staff are amazing and anyone that thinks anything other than that is seriously mistaken. I wouldn't want to see any of the people that rated a 1 or 2 anyways in Bento Box. You probably all deserved to have poor service.
We've been coming to Bento Box for the last 2-3 years and have never been disappointed - dine in or take out.
- Very fresh sushi/sashimi and good value for money. Tried some of our sushi this evening with brown rice and were pleasantly surprised.
- Unagi don always delicious and they don't skimp on the portion.
- Teriyaki dinner special is great value and, again, always good.
- Mackerel was a very nice surprise as well, as this was the first time we tried it.
Service is good and owners are very friendly. Beautiful little casual dining restaurant.
We will no doubt return again and again.
Best sushi i have had in a very long time!!! And...
Best sushi i have had in a very long time!!! And the detail in which they prepared the food! Delicious, fresh, beautifully prepared, i'm just sad i don't live closer or i'd be here several times per week :(
My wife and I ventured out on a Saturday evening...
My wife and I ventured out on a Saturday evening in the snow and decided since we were out we would stop for dinner. We've been here on a few occasions and have generally been satisfied.
The service this visit was sub-par. Even though there were no other customers, the staff seem unorganized and inefficient. Our meat was overcooked and dry, and very small in portion size. The california roll was average but the avocado was too ripe, making the roll quite mushy. As others have complained, the soup was basically hot water.
We understand the day was slow, but the food tasted as though it had been sitting out all day. The rice was obviously reheated - both in the teriyaki as well as the sushi, but overall the flavours of everything was still okay.
We might try it another night when they're a bit busier, but probably not.
