Come taste a delicious meal at Bombay Cafe. Explore a menu offering curry, priced at 11$ to 25$. Their atmosphere has been described as casual. They are open after-hours from Monday to Friday. Payments by cheque are recognized.
My partner and I enjoy curry and have ordered before from Bombay Cafe and last time we were not met with very friendly service but decided this time to order take out instead. We ordered the same dishes as last time and when they were delivered one of the dishes was delivered with pork instead. My partner and I have been in hospitality for over 25 years combined and he is an experienced cook. I noticed my dish was different and that the protein was not chicken. We even compared the protein to the chicken in my partner's dish which was not even similar when they were both washed off all sauces so we could get a better look. We called the restaurant, not upset at all but just figuring it was an honest mistake. We were met by a very hostile voice from the owner on the phone who insisted they could not have made a mistake and he was sending his son over to prove it. His son arrived, also very hostile and insisted it was chicken before even looking at the dish. We told him we didn't believe it was but if he insisted then we were just going to leave it alone as there was no point in arguing and just commented on how their customer service could be friendlier. He responded by saying he didn't care and didn't care if they lost our business and finished with some extremely rude remarks that I wont mention what they were. Well I am just shocked at this whole ordeal as we were never angry or hostile towards them. We will now spread the word to as many people as we can and being that we both work in hospitality and believe that every customer is valuable, we have no doubt that our friends will be just as appalled by this ordeal and continue to spread the word. Bombay Cafe needs to respect their customers and learn how to better approach misunderstandings with customers and value customer service. We will absolutely continue Indian cuisine just never again at Bombay Cafe!
Food was quite good and good prices. Portion size...
Food was quite good and good prices. Portion size maybe a little skimpy on the meats. Naan was OK but not great or particularly hot. In fact, most of the meal was rather lukewarm and metal serving dishes and plates were not warmed up which would have made a big difference. Also, the decor is quite awful- bubble gum pink walls, floral bedroom drapery and with large nails, screws and hooks sticking out( nothing on them) on the walls. Even though I didn't actually see any dirt, the overall impression wasn't clean especially in the washroom with the paint wearing off near the lightswitch and door. It is also a very small place so that the kitchen is very close to the tables. Definately , not a place to bring visitors or for a special occasion but fine if you just want a simple good Indian meal.
We had a very nice meal here and the dish was severd at the temp that I orderd. Mr Singh was going to a wedding later that day ,But we did not feeled rushed. The service was good and the restaurant clean.
I vist on average of once to twice a week.They have the most amazing indian food and the greatest owners.They are so friendly and genuwine. I love this rest for its cuisine as well as for its great evironment.I definitly suggest everyone try it out.
