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Went to purchase a TV. No line ups, the service was very efficient and the customer service is great. I will always come back to Leons for my purchases
I purchased a mattress set 2 months ago. The mattress was defective. I was told to select another mattress. (Never was I told to get the same value or I would lose the difference) The mattress I selected was on sale. At the Toronto Leon’s I was told they will refund me when they deliver the mattress. I found this odd so I called the Hamilton customer service to verify and was told that I will not be refunded for the difference of the amount I paid. No store credit. They will steal your money.
I would give a 0 star if I could .... I purchased 5 appliances from this location, and it has been issue after issue, including: delays, wrong pricing of items, missing a fridge, missing a washer, delivery was going to be done to the wrong city/address, and many more issues. We couldn't be more disappointed. This is our 4th purchase in 3 years and we never had any issues until this last time. PLEASE train your salesman properly so you avoid disappointing costumers the way we have been disappoint
Garbage customer service. Mattress broke in less than 6 months and they will not replace it. I wouldnt recommend them to anyone
I bought the worst dining room table I have ever owned. I received it around end of September of 2018. The chairs have already broken. This turned out to be nothing but horrible cheap junk made in china! No quality to it and Leon's could care less about it. This table cost me 2 grand. I am going to invest in a Mennonite table and never have to buy another again. Leon's claims to guarantee furniture yet they refused to take this back despite having a 1 year guarantee on it as it broke within 1
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