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I used to love going to Arabesque but now the restaurant is just downtrodden! The wait staff is uninterested and inattentive and the food quality leaves a lot to be desired. Yesterday I took a friend of mine out of town to this restaurant because he wanted Arabic food and I had a plastic tie from a pita packet in my salad. When I told the waiter he said "you've won a prize!" and tried to brush it off but not once did he apologize! After raising a stink at the counter about his attitude they gave me a measly 5% discount on the total tab. For me that incident was the straw that broke the camel's back. Never returning to this place.
Having visited this restaurant on several occasions, I was so looking forward to sinking my teeth into their tasty Shawarma. Service was fast and I hightailed it out to my car to unwrap and inhale my little treasure. Unfortunately, the only thing I inhaled was the cold taste of disappointment. The sandwich was cold and soggy; most likely because their was hardly any hot chicken to counteract the excessive amount of vegetables. On top of it all, it was quite bland. I physically couldn't finish my meal because the texture of the soggy bread was too much to bear. The blame is mine because I strayed from my new favourite - Mozy's in Waterloo. If you want taste at a good price - you will not be disappointed. I will try Arabesque again - I do believe in second chances.
My husband and I have been going there since They opened it really is the only place we both enjoy .. It was my birthday today I was offered Wildcraft or Bauer Kitchens, I chose this restaurant we ordered Baba Ganoush ( The best I have ever had .) Sharwama plates.. There was no beef so we had the chicken, The Bread for the Baba ganoush came cold and the fries stale, I asked for no pickle on my wrap ,I still got pickle on the wrap. The coffee was like tar needed 5 cream to make it decent... We asked for it to be fixed, it was like a hassle for them , the waitress was really trying to help but the kitchen was not interested in the end we called a Nahed Owner/ Manager and my husband spoke to him , he didnt believe us and in the end spoke to the waitress and told her to call the cops on us and so we said please do !!! We still had the food on the table we only drank the coffee and were willing to pay for this.The biggest upset is how the place has changed I have sent so many people there, We laugh at people when they say Paramount in Mississauga is better !!! What happened ??? I hope it can go back to how it was , everything used to be so fresh now it is like they got cocky and do not care, explains why they are not as busy as they used to be .
Visited on a week night for a quick bite. Ordered a variety of appetizers to share as a light meal. The food was up and out within minutes, but the service never felt rushed. Just friendly, attentive and prompt. Terrific food all around. I would go back for the fresh pitas and the hummos alone...and I intend to. The only issue was as the sun set it was blinding to nearly half the guests in the dining room. Perhaps some new shades or blinds are in order. At least the lack of vision is perfectly paired and complemented by some of the best Lebanese food I have had. Period. Looking forward to visiting again and trying some more items on the extensive menu. Definitely go.
We always visit late at night, and even then the food is so fresh! We definitely feel like we get our money's worth and that's what always has us returning. The quantity of the meals are a reasonable size and you won't leave hungry. My favourite is probably the hummus because of it's smooth consistency. After having middle eastern cuisine in many restaurants, I have to say that Arabesque is byfar one of the better restaurants whom serve quality food. The only bit of criticism I have is the atmosphere, which is often dominated by very loud music. Takes away from a family dining restaurant, but the interior is very well renovated otherwise.
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