The Bradford Exchange
1.8/5
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1940 Oxford St E, London, ON N5V 4L8
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Ratings & Reviews - The Bradford Exchange

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1.8/5
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    MarkSpicer
    By

    No Contact

    I have tried phoning this company REPEATEDLY, and spent close to 1.5 hours on 7 calls listening to a ringing telephone. It appears they are not willing to actually speak to a prospective customer, and have consequently lost my business. I would encourage readers to reconsider giving them any business, as apparently, they do not care about customers.

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    LastchanceURdone
    By

    Do not deal with this business!

    I have attempted to contact The Bradford exchange to inquire about my Purchase of the Spirit of Canada Watch I ordered online from their website on the 28th of Feb 2010. I received a letter on the 6th of April 2010 stating that I was now on a "Priority waiting List" as they were presently out of stock. I reverse directed the address on this letter on Canada 411 and there were no listings for that area. a further search on the Bradford exchange did lead to a number on a completely different street, and, when called I allowed it to ring for over 20 minutes. I can only presume from the extreme difficulty to contact them and the complete lack of customer service that the Bradford exchange is not an "above board" organization. As it is now the 26th of May 2010 and have yet to receive my order I would suggest anyone dealing with them use extreme caution and do not prepay for your articles.

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