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Blackstock Ford's service and sales departments are amazing! They go out of their way to ensure that their customers are completely satisfied. Heck, my salesman even offered to drive me back to work when I dropped my car off for servicing as there was no shuttle available. Now that's service at its best.
Business Reply February 26, 2018
Thanks for the great review!
Thank you to the Team at Blackstock Ford. The Foreman Kyle was very professional and informative. Andrea kept me updated with the process of my repair. She was helpful and friendly. Great experience!! I will definitely use them for future services. Thanks Blackstock #1.
Business Reply February 12, 2018
Thank you for the kind words, Kyle was recently promoted to Foreman and has done an exceptional job.
So many people helping us get our new truck. Thank you Blackstock Ford
Business Reply February 12, 2018
Thank you Sue for the kind review.
Business Reply February 5, 2018
Hi Sue, thank you very much, all the best with your new truck and hope to see you in the future.
Seems like good service for oil changes! My only complaint is that for the second time in a row, I've had to adjust my tire pressures after my oil change. All four tires were at different values from 29 psi to 36 psi. When the recommended pressure is suppose to be 32 psi. Not sure why this happens, but it shouldn't in a professional service centre like Blackstock.
Business Reply November 20, 2017
Hi there - very disappointed to hear that the tires were not properly balanced. I will look into this immediately and get back to you. Sorry for the slow response, we don't get immediate notifications for YP reviews.
Always a good experience at Blackstock. The service people are supportive, know their stuff and will work to make every detail right. Highly recommend.
Business Reply November 6, 2017
Thanks for the kind review, hope your service is always this good with us.
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