As a respected player in the insurance marketplace, Donovan Insurance Brokers demonstrates time and time again, they are..."Big enough to know...small enough to know you." We provide affordable auto, building, commercial, property insurance to clients throughout the Kitchener area. Donovan Insurance Brokers Inc. works with all the top providers including Aviva, Chubb Insurance, Dominion of Canada, Gore Mutual, Waterloo insurance and many others. more...See more text
There is a common expression in our world today. One of them is don't trust brokers. Unless of course these brokers happen to be your friend and they are hooking you up. If not, they still pretend to be your friend to seal the deal. As for service. It takes about 4 voicemails and 2 weeks for them to reply via something you can take to court. IE email. They, with 20/20 vision now, purposely prefer phone calls/in person because its through those mediums that they can flip flop and pretend they didn't say or claim that. When responding through emails, it becomes cryptic and its clear they are covering only themselves and have no interest in helping you figure out anything.
I am sorry to hear that your experience did not meet with your expectation, please send me an e-mail or give me a call so that we can discuss this further.