Our power-venter went on our furnace. We knew it was going to and were lining up tradespeople to do a switchover, unfortunately they took months to get back to us and it became too late. We were without heat and hot-water with young kids in the house.
Ace Chimney was at our place within two days of calling them with a brand new chimney perfectly installed and they even arranged for a furnace person to come and hook up the wiring.
They were both professional and courteous! Highly recommended!
We decided to remove our fireplace from our living room along with our brick chimney, however our furnace is vented through our chimney and we needed a new steel chimney installed. We had one company come out and say it was not possible. I called Ace back and Natasha ensured me that it was in fact possible and her and Ken were excellent to deal with. Knowledgeable and fast and the new steel chimney looks amazing. Great company to deal with! My contractor also agrees!
I see there are a lot of positive reviews about Ken & Natasha on this site, and I am going to add one more. I needed a steel liner in my chimney recently, and ACE was recommended to me. Natasha came out and provided a thorough estimate. Ken and Joe arrived early one morning and went above and beyond the call of duty to get the job done. More than one job, as it turned out. They are good people, they charge a reasonable price, and their work is first rate. I am a very, very pleased customer.
Natasha took my call late one afternoon and spent a lot of time explaining what my issues may be. At no point did Natasha pressure me into going with them and even suggested less expensive solutions. In the end, I felt comfortable going with Ace Chimney because of Natasha’s honesty and openness. Ace Chimney installed rain caps on our chimney and their workers pointed out to me that the other company who I thought did a proper chimney repoint did not use the proper materials or techniques. A+
Chimney rebuild June 2019 Fairview
We were walked through all costs and provided a detailed report. We are very happy with chimney and the workmanship. The site was tidy at the end of the day completely cleaned when job was finished. We had some water damage behind and Kenny took care of this and we just paid for extra materials. I would highly recommend this company.
