Park Lane Limousine Services & Limo Buses

The worst service EVER!!! 1. Unfriendly driver is 45 minutes late!!! 2. At the time of booking they didn't inform about Standard Gratitude of 17% as well as 6% Fuel Surcharge. That adds 23% more to the cost. They give you a quote over the phone WITHOUT additional charges, get your $100 credit card authorization and ONLY THEN let you know about additional charges. 3. The driver tells the passengers of "Prestige limo" to close the door themselves. 4. The driver went to wrong address.

I really wish I'd listened to my gut on this one - we booked a limo for our wedding and had it in writing that we booked 3 hours of unlimited trips, shuttling our guests from the photo location to the wedding venue - about a 10 minute trip in regular traffic. Our initial pickups went well, but then the limo driver disappeared with our wedding party flowers in the trunk and did not return for over an hour. The negative reviews across different websites aren't wrong - buyer beware!

I had the worst experience with this company. We were heading to the Jays game and they were two hours late and then got a flat tire, there was no replacement bus and no offer to refund the money. The manager and company was very rude and non supportive. I would never book with this company again. Stay away!

I had the absolute WORST experience with this limo company. He tried processing my credit card once and it didn't work out so he accused me of not having the money. He was extremely reckless while driving and made the whole experience frustrating. I called to complain and they seemed to not care what I had to say. STAY AWAY FROM THIS COMPANY

This company was ...

This company was extremely unprofessional. We heard one thing over the phone, and something completely different in person. They are extremely rude staff and refused to give out a contract without a deposit being put down first. So disappointed in this experience. I would not recommend this company to anyone.